Weiser Powerbolt 2 Troubleshooting: Step by Step Guide

Weiser Powerbolt 2 Troubleshooting: Step by Step Guide

This Weiser Powerbolt 2 troubleshooting article will cover some common Weiser Powerbolt 2 issues and how to fix them and make it work again.

Last Updated on August 29, 2023 by Vincent Zhu

A Weiser Powerbolt 2 is an excellent keypad door lock for securing your doors at home. It’s easy to install, and it works quickly.

However, problems sometimes arise with the Weiser Powerbolt 2 or its design. This Weiser Powerbolt 2 troubleshooting article will cover several common Weiser Powerbolt 2 issues and how to fix them independently or call a locksmith out if necessary!

What is Weiser Powerbolt 2?

What is Weiser Powerbolt 2

Weiser Powerbolt 2 is a battery-powered intelligent door lock with a keypad. It works like other electric locks; when you tap in your user code, the latch disengages and allows you to open the door.

This could be an excellent choice if you’re looking for an easy way to make your home or business more secure without replacing anything.

Weiser Powerbolt 2 parts

You should be able to find a complete list of the parts that make up your Weiser Powerbolt 2 on their website. To help troubleshoot, we’ve also broken this list into categories you can reference.

Weiser Powerbolt 2 Troubleshooting: Step by Step Guide 5

The Weiser Powerbolt 2 has many parts, all of which can be replaced if broken. Some of these parts include:

  • Exterior Assembly: The exterior assembly of the Weiser Powerbolt 2 consists of its keypads and housing. This is where you’ll find the most visible parts of the lock, such as its keys.
  • Mounting Plate: The mounting plate is one of two main components that connect your Weiser Powerbolt 2 to its door frame. It’s responsible for holding everything together and providing security for your home by locking it in place whenever it’s locked.
  • Interior Assembly: The interior assembly holds all electronic components together, including the battery pack.
  • Latch – The latch keeps the door closed and locked when you want it to be, but most importantly, it lets you know it is locked. If your latch is broken or damaged, do not use your deadbolt until a professional locksmith or another qualified individual has fixed it.
  • Strike – The strike holds the bolt when you turn your key to open and close a door. If your strike’s screw holes have been stripped out from age or wear and tear over time, they may need replacing with new screws (which come with replacements).

Common Weiser Powerbolt 2 problems and troubleshooting

The Weiser Powerbolt 2 is a great lock, but users may encounter some common issues. But if you’re willing to troubleshoot the problem, you can quickly get your Weiser locks working again.

The following are some of the most common problems, and troubleshooting solutions will help you troubleshoot the Weiser Powerbolt 2 and get it working again.

Weiser Powerbolt 2 clicking.

Weiser Powerbolt 2 clicking

If your Weiser Powerbolt 2 is making a clicking sound when you try to lock or unlock it, there are a few things you should check first:

  • This is caused by debris in the lock. To fix this problem, use an old toothbrush to clean out any dirt inside the lock. This should immediately fix the problem and allow you to use your door lock again.
  • It could be a problem with the lock itself. The lock needs to be fully extended and secured before pressing the button to lock it into place.
  • Remove all four batteries from your lock and see if that stops it from making noise; if not, check for loose wires or connectors on both ends of each battery pack (where they connect to their respective slots).
  • Are you using the correct batteries? You will want alkaline AA batteries in this device; they are not rechargeable and cannot be replaced by other batteries like lithium-ion or nickel-metal hydride ones.

If neither of these fixes works, contact customer service about getting a new lock sent out.

Weiser Powerbolt 2 won’t lock or unlock.

Weiser powerbolt 2 won't lock or unlock.

The Weiser Powerbolt 2 lock won’t lock or unlock. This is usually due to one of the following things:

  • An issue with your battery or a problem with your keypad itself. It’s essential to check both components before replacing either one—it could just be a simple fix!
  • The battery is dead or has low power.
  • Make sure that the battery is good. To do so, check if a light is on when you press the power button. If there is no light, replace it with a new one and try again.
  • Check for obstructions around the bolt and track where it moves. If there are any obstructions, remove them with a small brush and vacuum cleaner attachment if needed.
  • Ensure that the deadbolt switch feels smooth when depressed and does not stick at any point during its range of motion – if so, this may indicate an issue with internal wiring for either part itself or other components nearby.
  • You may need to reset the lock. Press and hold down both buttons on top of your lock until it beeps twice (about 15 seconds), then release both buttons. This will reset your keypad door lock.

Please note that ShineACS Locks is just writing the Weiser Powerbolt 2 lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. If you can’t finally solve your problem with our article content, please get in touch with the Official aftermarket.

If you can not solve the problem with the above steps, upgrading or replacing your existing home locks may be time. Try our premium keyless door locks for convenience and peace of mind without any changes when installation.

The Weiser Powerbolt 2 keypad does not respond.

The Weiser Powerbolt 2 keypad does not respond

If your Weiser Powerbolt 2 keypad does not respond to a code or a combination:

  • Check the batteries. If they are dead and need to be replaced, ensure you have new AA batteries (not lithium or rechargeable) on hand. If these don’t work for you, it may indicate an issue with your lock itself, and you should contact customer service for further assistance.
  • Check the batteries in your Interior Assembly and ensure they are installed correctly. If the batteries are good, replace them with new ones.
  • Try testing your Weiser Powerbolt 2 on another door with a lock mechanism similar to yours to see if this resolves the issue of non-responsiveness within your system’s keypad or deadbolt lock itself.

The Weiser Powerbolt 2 bolt is locked in the extended position:

The Weiser Powerbolt 2 bolt is locked in the extended position

If this happens to you, try pushing firmly on the outside of the doorknob while turning until it unlocks and returns into place properly again.

Suppose you cannot unlock your keypad door lock after entering your codes. In that case, there may be some issues with either its connection to power supply lines  (which may have become weakened from corrosion) or its internal wiring that could require replacement work before opening doors again without experiencing any damage caused by over-usage during manual usage attempts!

If this still doesn’t help, please get in touch with Weiser support with more detailed information about what happened when this occurred so we can provide better support!

The Weiser Powerbolt 2 program button doesn’t work

The Weiser Powerbolt 2 program button doesn’t work

This is a common problem. If the Weiser Powerbolt 2 programming button does not work, it can be caused by a few different things:

  • The batteries may need to be replaced with insufficient voltage to power the unit.
  • It could be that the battery cover has been damaged or broken and needs to be replaced.
  • A worn-out battery compartment spring could also cause this issue as well.
  • There is probably some dirt or debris stuck inside of it. To fix this issue, remove any debris inside your lock, then test it again before reinstalling it into its home place on the door frame.

Weiser Powerbolt 2 lock button is not working

If the Weiser Powerbolt 2 lock button isn’t working, it could be because:

  • You may have installed the wrong firmware version. If so, you should contact an authorized dealer for a firmware upgrade.
  • Make sure that the batteries are fresh and properly installed. If you’re sure they’re good, try cycling the keypad by removing and replacing it.
  • You might have accidentally cleared all programmed unlock codes using the “Clear All” function in the programming mode of your lock’s keypad system on its operating panel.
  • It may be caused by broken housing or something in the locking mechanism that is not working correctly.

Weiser Powerbolt 2 installation

Installing the Weiser Powerbolt 2 is simple and fast. It’s easy, safe, and quick to install.

To know more information about Weiser Powerbolt 2 installation, please check the Weiser Powerbolt 2 installation manual or check the following video:

How to install Weiser Powerbolt 2?

Weiser Powerbolt 2 reset

You can reset the Weiser Powerbolt 2 or any other Weiser Lock by performing a factory reset. This will erase all your lock settings, so ensure that this is what you want to do before following these steps.

Please note that the Weiser Powerbolt 2 factory reset without programming code will delete all your existing user codes and master code; the default Master code (0-0-0-0) and User Code (1-2-3-4) will be restored.

To reset your Weiser Powerbolt 2, please check this article: How to reset a Weiser keypad door lock? 

Please note: The factory reset process of Weiser Powerbolt 2 is the same as Kwikset Powerbolt 2; you can also check this article to learn how to reset Weiser Powerbolt 2: Kwikset Powerbolt 2 Troubleshooting.

Weiser Powerbolt 2 manual

Also, if you have more questions about Weiser Powerbolt 2 installation and programming, you can check and download the following Weiser Powerbolt 2 lock user manual:

Weiser Powerbolt 2 programming

The Weiser Powerbolt 2 programming process is easy, and it includes a lot of operations like deleting user code, changing master code, and deleting all user codes.

If you want to know how to change the code on Weiser Powerbolt 2, please check this article: How To Change Weiser Lock Code? Detailed Step-by-Step Guide.

Please note before you start Weiser Powerbolt 2 programming, please prepare your master code. You must reset your Weiser Powerbolt 2 lock if you forgot it.

And the programming process, you will have to operate it for seconds; if no digit is pressed for 10 seconds, the system will time out, and you will need to restart the procedure.

You can check the following video to learn more about Weiser Powerbolt 2 programming instructions:

Most importantly, Weiser Powerbolt 2 programming is the same as the Kwikset Powerbolt 2 programming process.


We hope this Weiser Powerbolt 2 troubleshooting guide will help you solve most of the Weiser Powerbolt 2 problems. If you have more questions about keypad door locks, please contact ShineACS Locks anytime.

More Weiser locks troubleshooting:


  • Weiser Powerbolt 2 Troubleshooting: Step by Step Guide 6

    Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time.

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