Keypad Door Lock Not Working: Details Troubleshooting Guide

Troubleshoot common issues and discover potential solutions when your keypad door lock isn’t working. Learn how to identify problems and ensure the security of your keypad lock system.

Last Updated on April 28, 2024 by Vincent Zhu

Keypad door locks provide a secure and convenient way to access your home or business without traditional keys.

However, like any technology, these locks can sometimes experience problems that render them nonfunctional. When your keypad smart door lock isn’t working, it’s essential to quickly identify the issue and find a solution to restore its functionality and maintain your property’s security.

In this article, we’ll explore common problems with keypad door locks, discuss potential causes, and offer practical solutions to get your lock working again.

The Keypad door lock keeps spinning.

If your keypad door lock keeps spinning, it’s usually because the battery is low. First, replace the battery with a fresh one and use your code again.

If this doesn’t work, try resetting your keypad door lock by removing its cover plate and pressing its reset button for 10 seconds (or until it stops beeping).

If neither of these options works, you’ll want to contact the manufacturer directly; they will most likely be able to help resolve whatever problem has occurred with their product.

The Keypad door lock is not locking.

If the door lock is not locking, there are a few things to do.

• Check the batteries. If your keypad door lock is not locking, it could be because the batteries are dead and must be replaced.
• Ensure the door lock is not jammed. If your keypad door lock does not unlock, check that it isn’t jammed by manually opening and closing the door to see if this fixes the problem (if you can).
• Make sure that your device is set properly so that unlocking/locking works properly with just one press on either side of an arrow key–this means that if you press down on this button twice in quick succession or hold it down long enough before releasing it (for example), then this may cause problems with how well your device works overall!
• Examine whether any damage or breakage was caused by previous use over time.
• Check that the keypad is not locked with a key. If it is locked with a key, unlock it by inserting the proper key into the hole on top of your door lock box and turning counterclockwise until you hear a click sound.

The Keypad door lock is not unlocking.

If the keypad is not unlocking the door, there are several things you can check.

• Ensure the batteries are fresh and fully charged if they need to be replaced.
• Check your code. Ensure you have entered it correctly and that there are no accidental taps or presses on the keypad. If you have changed your code recently, try returning to an older one before trying another new one.
• Check the keypad or lock for damage or physical issues, such as dirt or debris in buttons or cracks around them, that could prevent proper code input.
• Is there enough space between your door and frame? If so, then try pushing up on your door until it’s flush against its frame.
• Are there any obstructions in front of your lock? If so–for example, if there’s a large piece of furniture blocking access–you may need someone with more experience than yourself working on it (and maybe even removing said obstruction).
• Make sure that all batteries are installed correctly in your keypad lock. If they aren’t, they can cause problems when opening or closing your door.

For more information about unlocking a keypad door lock without the code, please check this article: How to Unlock a Keypad Door Lock Without The Code? Easy Guide.

The Keypad door lock forgot the code.

If you forgot your code, there are a few things you can try.

• You can open the keypad door lock with a backup key.
• Reset the code by removing the batteries for a few seconds and then programming it again.
• If you are using an old type of keypad door lock that has stopped working, it is probably time to upgrade!

The Kwikset keypad lock is not working.

If your Kwikset keypad lock doesn’t work, troubleshooting the issue is essential to identifying the cause and finding a solution.

Refer to our comprehensive Kwikset lock troubleshooting guide for detailed information on diagnosing and resolving common problems with Kwikset keypad locks.

The Schlage keypad door lock is not working.

If your Schlage keypad door lock is not working, it’s crucial to pinpoint the problem and implement the right solution.

Check out our in-depth Schlage lock troubleshooting guide. You’ll find expert advice on resolving common issues such as unresponsive keypads, incorrect codes, and battery-related problems, ensuring your lock operates smoothly and securely.

The Yale keypad door locks are not working.

If you encounter issues with your Yale keypad door lock not working, please check our extensive troubleshooting guide. It provides expert insights on tackling common problems and helps you restore your Yale lock’s functionality and security.

The Honeywell keypad door lock is not working.

If your Honeywell keypad door lock is not working, it’s essential to determine the issue and find the right fix. Explore our detailed Honeywell Electronic Door Lock Troubleshooting guide.

The Weiser keypad door lock is not working.

For more information, please check our Professional Weiser Lock Troubleshooting Guide if you have problems with Werser keypad door locks.

The Vivint keypad door lock is not working.

Please visit our detailed Vivint Door Lock Troubleshooting Guide if your Vivint keypad door lock is not working.

The SimpliSafe keypad door lock is not working.

For more information about the SimpliSafe keypad door locks not working, please check this article: SimpliSafe Smart Lock Troubleshooting guide.

Conclusion

In summary, when a keypad door lock stops working, it can be due to various issues ranging from battery problems and worn-out keypads to more complex internal malfunctions. By understanding the common causes and potential solutions, you can effectively troubleshoot your keypad lock and restore its functionality.