Introduction

If you’ve encountered Schlage keypad lock troubleshooting, we are here to help. Below, we’ve outlined some common Schlage keypad lock issues and solutions. We hope this information enables you to resolve your problem and get back to enjoying your Schlage keypad locks!

What is Schlage?

What is Schlage

Schlage is a brand of Lock that produces door locks, deadbolts, and keypads. Schlage is well-known for its high-quality products, often found in homes and businesses worldwide.

Schlage was founded in 1920 as a family-owned business by Walter Schlage in San Francisco. The company began by producing residential deadbolts but later expanded into commercial and industrial markets and manufacturing electronics such as security systems and alarms.

Schlage has produced many types of intelligent locks over the years, including mortise cylinders (a kind of deadbolt), keypad locks (which use a code to open the door instead of physical keys), and padlocks with different levels of security ranging.

What is the Schlage keypad lock?

What is the Schlage keypad lock

Schlage keypad locks are a type of electronic Lock. They use the same access card (or “fob”) that you would use with a traditional Schlage deadbolt lock but with an added feature: a keypad on the exterior of your door.

The main advantage of this type of Lock is that it can make your home more secure than other types because it removes keys from the equation entirely. Your guests can enter their PIN to get inside. You won’t have to worry about someone copying down their key and coming back at night after everyone has gone to bed!

Why are Schlage keypad locks so popular?

Why are Schlage keypad locks so popular

Schlage keypad locks are popular for several reasons, including the following:

Easy to use. Schlage keypads are designed with a simple and intuitive interface, making them easy to use even by someone who has never used a lock before.
Affordable. While Schlage keypad locks sometimes require professional installation, they’re inexpensive compared to other types of smart locks on the market today.
Durable and secure. Because they use mechanical keys rather than batteries or WiFi connections, Schlage keypads are durable enough for outdoor use—and secure enough for indoor use!
Schlage keypad locks are secure. Traditional locks can be picked or broken into using a lock pick or a skeleton key. Schlage keypads can’t be chosen because they have no moving parts and can’t be opened with any master key that could open other locks.
Schlage keypad lock is easy to program and can be customized. You can also add or delete codes for different users and create a master code for yourself. Schlage keypad locks are very secure, so you don’t have to worry about someone breaking into your home.
Schlage keypad locks are easy to install; each Schlage model includes all the tools needed for installation in its package. Once it is in place, it’s straightforward to program up-to-date codes so that everyone has their unique access code for the door.

What components does the Schlage keypad lock include?

What components does the Schlage keypad lock include

Schlage keypad locks are made up of the following components:

The lock body is the actual deadbolt that secures your door.
The keypad lets you open and closes your door with a simple code. The keypad is the component that will enable you to unlock your door without a key. It has a display screen, and it may have some buttons you can use to control how the system works, including things like programming and locking/unlocking your door.
The latch attaches to your door frame and has a spring-loaded plunger that opens when you enter the right combination of numbers on your keypad and then closes when you leave.
The latch bolt (also called a strike plate or strike box) keeps intruders from breaking down your door by forcing them to break through both sides simultaneously.
The strike: This component is what holds the latch bolt in its retracted position until you enter your passcode on the keypad. It can be made of metal or plastic, depending on your lock model.
The strike box: This component attaches to the door frame and houses both parts of your deadbolt system (namely, your deadbolt and latch bolt).
The deadbolt: This part slides into place after you enter your passcode on a Schlage digital keypad or electronic doorknob set keyless entry system and serves as an added layer of security for those who wish it.
The latch spring screw: This is what connects your deadbolt mechanism with your door strike box on an interior door handle lock assembly.
Strike box screw: This screws into both sides of your Schlage keypad lock and holds everything together.

What most common models of Schlage keypad lock?

Schlage keypad locks are among the most popular and well-known brands of locks in the world. They’re known for their durability, versatility, and aesthetic appeal, but how do you know which model is suitable for you?

The Schlage offers a variety of models to choose from, each with its advantages and benefits. The following list provides a brief overview of some standard Schlage keypad lock models:

Schlage FE595: This higher-end model with five or eight cylinders is available, depending on your needs. It offers multiple programming options and has an integrated alarm system that will alert you if someone attempts to break into your home while you’re away.

Schlage FE595

Schlage BE365: This is another high-end model featuring many advanced features such as auto-relock after 45 seconds even if no keys are inside the house’s chamber; WiFi connectivity via Z-Wave technology; self-locking upon exiting through any doorway within range; and more!

Schlage BE365

Schlage FE575 Keypad Deadbolt is a smart lock that offers remote access via smartphone or tablet using Z-wave technology. It comes with two AA batteries and can support up to 100 codes at once. The Lock also has an audible beep so that you know when it’s unlocked or locked without looking at your smartphone screen.

Schlage FE575

Schlage keypad lock light code means and solution.

Problems 1: I can unlock my deadbolt by pushing the Schlage button. I don’t need a code.

Green Blinking: Your Lock has been installed incorrectly and is not secure. Repeat the installation process. Ensure the cam and bolt positions are correct, as referenced in the installation instructions. Browse to answers.schlage.com and search on “Installing BE365” for a video.

Problems 2: After pushing and rotating the thumb turn, the deadbolt does not extend.

None light: Lock and Leave feature is disabled.

Problems 3: After entering my User Code, the Lock flashes green, but I cannot unlock the Lock.

High Green Blinking: Lock Override is enabled and should be disabled.

Schlage Lock Override

Problems 3: Outside thumb turn does not freely spin after the deadbolt is thrown.

No light: The Lock is malfunctioning. Disable the keypad by enabling Lock Override.

Problems 4: I forgot my Programming Code.

None light: Check the front of this guide or the back of the keypad assembly for the default Programming Code. If needed, restore the Lock to factory settings.

Problems 5: I need to delete a user code I don’t remember.

None light: Delete all User Codes. Then add all needed User Codes back into the Lock.

Problems 6: The user Code does not unlock the Lock.

Red: The user Code entered is not valid.
Green then Red: Vacation Mode is enabled.

Problems 7: does not light when numbers are pressed.

None light: Too many incorrect User Codes have been entered. Wait 30 seconds and try again.
If the keypad does not respond after 30 seconds, replace the battery.

Problems 8: There is a delay before unlocking after a valid User Code is entered.

Red then Green: Battery is low and should be replaced.

Problems 9: blinking red, but no codes have been entered.

Schlage keypad lock light code means and solution

Quick Red Blinking: Battery is dead and MUST be replaced.

Problems 10: Cannot add a new User Code.

Red: 19 User Codes already exist. Delete a User Code before adding a new one.
The second User Code entered did not match the first User Code entered.
The User Code matches the first four digits of the existing Programming Code.

Problems 11: Cannot delete a User Code.

Red: The second user code entered did not match the first One entered.

Problems 12: Cannot change Programming Code.

Red: Second Programming Code entered did not match the first Programming Code entered.
The first four digits of the new Programming Code match an existing User Code.

Problems 13: Cannot delete all User Codes.

Red: Programming Code entered a second time is incorrect.

Problems 14: The Lock will not stay in programming mode

Red: Any key other than was pressed immediately after programming mode was entered.
An incorrect entry was made during the programming process.

Most common Schlage keypad lock problems

The Schlage keypad lock is a popular electronic lock that you can use to secure your home or business. However, a few common problems can occur with this type of device. Below, we’ll go through the most common issues and how to fix them.

Schlage keypad lock is not working.

Schlage keypad lock not working

If the Schlage keypad lock is not working, there are a few easy fixes you can try.

First, make sure that your battery is fully charged and that it’s installed correctly. If they aren’t, remove them and reinstall them with fresh alkaline batteries (not rechargeable).
If this doesn’t solve your problem, replace all four AA batteries with new ones (not rechargeables).
If it’s still not working after this first step, try removing and reinstalling the battery.
You can also check to see if any of the buttons on the keypad are jammed or broken off inside.
If none of these methods works in fixing your Schlage auto-lock, you’ll need to take it apart and replace some internal parts yourself! Or contact Customer Service for further assistance at no charge within one year from the product’s purchase date.

Schlage keypad lock not working when cold.

Schlage keypad lock not working when cold

The keypad doesn’t work: First, try pressing the physical buttons on your deadbolt lock one by one at a time. If you find one that works, but others don’t, you may have found your problem (for example: maybe it’s just stuck). If all buttons still don’t work after trying this approach, then it’s possible that the circuit board inside has been damaged and needs replacement.
It doesn’t work when cold: This issue happens because cold weather makes metal expand and contract more quickly than other materials (such as plastic), making it easier for remote connections between parts within your Schlage keypad lock system to break down.

Schlage locked the wrong code too many times.

Schlage locked the wrong code too many times

If you have tried entering multiple codes in a row without success, check that all batteries are installed correctly (they should be facing up).
Also, ensure the battery contacts are clean and free from debris that could prevent them from contacting each other.
If you’ve been entering the wrong code repeatedly without getting anywhere, someone has probably tried to gain access through another electronic device like an iPad or iPhone. If so, all you need to do is change the code on Schlage lock! It will keep out intruders from hacking into your system without having any negative repercussions for yourself whatsoever!

Schlage keypad lock keeps spinning.

Schlage keypad lock keeps spinning

Schlage keypad lock keeps spinning. This can happen when you try to enter your code on a new Schlage deadbolt, or it’s not programmed correctly. If you’re having this issue, follow these steps:

Remove any old batteries from the Lock and test them with new ones. If that doesn’t fix it, reset your programming by holding down both of the outside buttons for 30 seconds. Then re-enter your code and test again.

If your Schlage wireless deadbolt doesn’t open or close even though any code or fob did not activate it, there could be an issue with the motor inside.

Schlage keypad lock not working after battery change

Schlage keypad lock battery change

Sometimes batteries will malfunction after being changed and need replacement before they work correctly. This can cause opening or closing doors issues because they weren’t appropriately replaced before installation!

When installing anything electronic like this one today, we need professional advice from someone who knows what type of battery should go into each part.

Schlage keypad deadbolt not working

If you’re having trouble with your Schlage Keypad Deadbolt, there are a few things you can try before calling a locksmith:

Make sure your deadbolt is not spinning inside the door. If it is, you may need to lubricate the Lock. Look for the directions in your manual and follow them carefully to avoid damaging your keypad lock.
Be sure that batteries are installed correctly on both sides of the unit (including any external battery pack). If they’re not installed correctly, this could cause issues with opening and closing your home’s doors or deadbolts, even if everything else seems fine!

The Schlage encode Lock is not working:

If your Schlage Encode lock is not working, please check this article to know how to solve it: Schlage Encode Troubleshooting.

Schlage Programming Code Not Working

If your Schlage programming code not working, you can check this article to know more: Schlage Programming Code Not Working: What Need To Do?

Schlage BE365 keypad lock troubleshooting

If you have problems with the Schlage BE365 keypad lock, please check this troubleshooting guide: Schlage BE365 Troubleshooting.

Schlage keypad lock FE595 troubleshooting

If you experience technical problems with your Schlage FE595 keypad door lock, please check this troubleshooting guide: Schlage FE595 troubleshooting.

How to reset the Schlage keypad lock?

Schlage keypad locks default code.

Schlage keypad locks default code

Default User Codes and Programming Code are located on the sticker on the back of this guide! You will need these if you ever need to reset your Lock to factory default settings!

The sticker also contains your serial number, which may be needed for warranty and customer service support.

Instructions for adding and deleting User Codes, changing the lock behavior, troubleshooting, customer service, and more are explained in this guide!

How to delete all Schlage keypad lock codes?

To delete all Schlage keypad lock codes, you will need to reset the Schlage keypad lock.

How to reset the Schlage keypad lock?

How to reset the Schlage keypad lock

If you’ve forgotten your code and need to reset your keypad, here are steps to rest your Schlage keypad lock without programming code.

If you want to know more about resetting the Schlage keypad locks, please check this article: How to Reset a Keypad Door Lock? The Precise Reset Steps

Schlage support

There are many ways to get help with your Schlage lock. Let’s review them to know where to go if you need assistance.

Schlage support

Schlage Support Number: If you prefer to talk to a person to get support:

Schlage Residential (US): For products installed on single-family homes: 888-805-9837
Schlage Commercial (US) For products installed on institutional, retail, or healthcare buildings:877-671-7011

Schlage Support Email: You can also fill out the contact form on their website here: https://www.schlage.com/en/home/contact-us.html

For more Schlage Support FAQ, please visit https://www.schlage.com/en/home/support/faqs.html.

To visit Schlage Support how to center, please visit: https://www.schlage.com/en/home/support/how-to-center.html

Schlage Keypad Lock Manual

If you’re dealing with a Schlage keypad lock, here you want to find some Schlage keypad lock user manual for your reference; here is what you need:

Schlage keypad lock repair

Schlage keypad lock repair is an easy process. There could be several reasons if you have a Schlage keypad lock and it’s not working. There could be a problem with the device’s battery or electronics.

Before attempting to repair your Schlage keypad lock, ensure you are familiar with its parts and how they work together.

Before trying to fix any problems with your keypad door lock, determine if there’s a problem with your battery or something wrong inside the device itself.

To test this theory out yourself, change the batteries with new ones and see if this fixes your issue – if so, then it was likely just a faulty battery connection (in which case you can use some electrical tape).

Conclusion

Here we have covered some of the most common problems people might encounter with their Schlage keyless entry door lock and provided solutions.
By following all the troubleshooting tips outlined in this article, you can quickly fix almost any issue with your Schlage keypad lock that may arise.

If you’re still having trouble with your Schlage keypad lock, please contact ShineACS Locks anytime.

More articles about keypad lock not working:

Schlage Keypad Lock Troubleshooting: Step by Step Guide

Introduction

What is Schlage?

What is the Schlage keypad lock?

Why are Schlage keypad locks so popular?

What components does the Schlage keypad lock include?

What most common models of Schlage keypad lock?

Schlage keypad lock light code means and solution.

Most common Schlage keypad lock problems

Schlage keypad lock is not working.

Schlage keypad lock not working when cold.

Schlage locked the wrong code too many times.

Schlage keypad lock keeps spinning.

Schlage keypad lock not working after battery change

Schlage keypad deadbolt not working

The Schlage encode Lock is not working:

Schlage Programming Code Not Working

Schlage BE365 keypad lock troubleshooting

Schlage keypad lock FE595 troubleshooting

How to reset the Schlage keypad lock?

Schlage keypad locks default code.

How to delete all Schlage keypad lock codes?

How to reset the Schlage keypad lock?

Schlage support

Schlage Keypad Lock Manual

Schlage keypad lock repair

Conclusion

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