My Saflok hh6 handheld programmer isn’t functioning correctly after a battery replacement

My Saflok hh6 handheld programmer had to replace batteries, and now when we make cards for the rooms, it does not work. It makes the cards, but it does not open the doors.

My Saflok hh6 handheld programmer isn't functioning correctly after a battery replacement 1

Best Answered by

If your Saflok hh6 handheld programmer isn’t functioning correctly after a battery replacement, it may be due to various reasons. Here are a few potential solutions:

  1. Check the Batteries: Ensure the batteries are installed correctly and are not old or weak. The batteries should be new and of high quality for best performance.
  2. Use New, High-Quality Batteries: Ensure you use fresh, high-quality batteries. Old or low-quality batteries may not give the device enough power to function properly.
  3. Reset the Device: Sometimes, electronic devices must be reset after a battery change. If your programmer has a reset button, try pressing it. If there isn’t a reset button, removing the batteries and waiting a few minutes before reinserting them can also act as a reset.
  4. Reprogram the Device: It’s possible that the programming information in the device was lost or corrupted when the batteries died. If you have the necessary codes and information, try reprogramming the device.
  5. Software Update: If your device has a software component, update it to the latest version. Outdated software can cause compatibility and performance issues.
  6. Contact Saflok Support: If none of the above steps work, the issue might be more complex, and you might need to contact Saflok’s technical support or customer service. They can provide more specific advice based on their knowledge of the product.

Also, if your keys are not opening doors, ensure you are programming the key cards correctly. Incorrect key programming can result in keys that appear to be created successfully but don’t work with the locks. You may need to review your key programming procedure and ensure it aligns with Saflok’s instructions.

For more Saflok door lock system problems and troubleshooting, check this article: Saflok Troubleshooting: Comprehensive and Detailed Guidance.