The Saflock key system shows the keys an unidentified “Unknown” user has programmed
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The Saflock key system shows the keys an unidentified "Unknown" user has programmed when we prepare old units for new residents.
Saflok system is not sending mobile keys to guests. it shows that it’s sent and then appears as an ERROR
Saflok system is not sending mobile keys to guests. It shows that it's sent and then appears as an ERROR on the guest mobile key screen.
Saflok HH6 handheld programmer intermittent login issues
Having a problem signing in on a handheld hh6; the username and password are correct. One day it works—the next day, maybe not. What is the best action to take?
Saflok lock batteries run fast and need to replace the battery every couple of weeks
We have a Saflok in one of our hotel rooms, and we must replace the battery every couple of weeks. Curious if there is a fix for this issue or if replacement is required.
Saflok hotel door lock blinks yellow eight times when I use my staff key cards.
We are using the Saflok hotel door lock system in my hotel. Today My staff keys are blinking yellow eight times on all the doors. How do I fix this issue?
My Saflok hh6 handheld programmer isn’t functioning correctly after a battery replacement
My Saflok hh6 handheld programmer had to replace batteries, and now when we make cards for the rooms, it does not work. It makes the cards, but it does not open the doors.
Saflok HH6 M-Unit won’t update clocks on locks in the hotel and said, “Probe or lock won’t talk.”
My workplace Saflok HH6 M-Unit won't update clocks on a few certain locks in the hotel and has issues programming those locks.
When I approach said locks with the NFC probe type to program, it won't communicate with the card reader on the lock. A page says, "Probe or lock won't talk."
How to modify an existing Saflok MT Mag unit to function solely as a mechanical lock?
We have two condo units in a multi-building. We received permission to use deadbolts versus the old Safelok MT Mag unit. We must still use the existing levers and latch to close the door. Management says they don't have a system to produce a latch/unlatch card to disconnect the electronics.
Our Saflock master keys just randomly quit working and became deactivated; what should I do?
All of our master keys for our Saflock just randomly quit working/became deactivated. I am wondering if there is a way to prevent this in the future and why it does that.