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Schlage FE595 troubleshooting: Detailed Step by Step Guide

Schlage FE595 Troubleshooting: Detailed Step by Step Guide

This article will introduce some common Schlage FE595 problems and offer functional solutions and helpful tips about Schlage FE595 Troubleshooting.


Last Updated on May 2, 2024 by Vincent Zhu


Schlage FE595 is a keypad electronic door lock used in residential and commercial settings. It’s easy to install and use, making it an ideal choice for homeowners and landlords. The Schlage FE595 also has an intuitive interface that makes programming codes simple.

However, there are times when your Schlage FE595 goes wrong. In this article, we’ll review some common problems and troubleshooting tips for fixing them!

Schlage FE595 not working

If you’re having problems with your Schlage FE595, the problem likely is one of the following:

  • Make sure that you have installed a working battery in your lock. This seems obvious, but plenty of people ignore it when replacing their batteries or resetting their locks at home.
  • Make sure that the batteries are charged correctly. If they aren’t at full charge, try plugging in until they reach full battery power before trying again (this should take about 10 hours).
  • Make sure the battery has enough power. If the batteries die, this will prevent the lock from locking and unlocking as intended. If your door locks malfunction because of dead batteries, replace them with new ones before troubleshooting.
  • Inspect all wires and connections for damage or corrosion on the unit’s metal surfaces that connect with other building parts (such as doors).
  • There is a malfunction in the lock itself, such as an internal short or another hardware issue.
  • If not, some deeper issues may affect your door’s ability to function correctly (such as corrosion within its gears).
  • If that doesn’t work, something may be blocking your keypad from accepting codes—try cleaning debris out from under and around its surface to see if that fixes things up for you!

Schlage FE595 won’t lock

If your Schlage FE595 doesn’t lock anymore, please check the following:

  • You enable the “unlock” model. If you enable the “unlocked model” of the Schlage FE595 lock, No user code will be required to open the door.
  • Battery Check: The most common issue with electronic locks is battery depletion. Ensure the batteries are fresh and installed correctly. If the batteries are low, the lock might not have enough power to engage the locking mechanism.
  • Keypad Response: When you press the buttons, do they beep or light up? If not, it’s likely a power issue (see Battery Check above). If they do, but the lock doesn’t engage, the issue might be mechanical or with the internal electronics.
  • Manual Thumbturn: Try using the manual thumbturn on the inside of the door. If it turns but doesn’t lock the door, there might be a misalignment with the bolt and the door frame or a mechanical issue inside the lock.
  • Door and Frame Alignment: Over time, doors can sag or shift, causing misalignment with the frame. The bolt won’t lock properly if it doesn’t align with the door frame’s hole. You might need to adjust the position of the strike plate or the door hinges.
  • Check for Obstructions: Ensure nothing obstructs the bolt from extending into the door frame. This could be paint, debris, or a misaligned strike plate.
  • Inspect for Damage: Check for any visible signs of damage or wear on the lock, bolt, or internal components. If something looks broken or out of place, you might need to replace that part or the entire lock.

Schlage FE595 won’t unlock.

If your Schlage FE595 won’t unlock, there could be several reasons for this issue:

  • Correct Code: Ensure you’re entering the correct access code. If the code has been changed or you’re using an old code, the lock won’t unlock.
  • Door and Frame Alignment: If the bolt is under stress because the door and frame are misaligned, it might not be easy to unlock. Ensure the door is properly aligned with the frame and the bolt can move freely.
  • Battery Check: Ensure the batteries are fresh and installed correctly. If the batteries are low or dead, the lock might not have enough power to disengage the locking mechanism.
  • Keypad Response: Do the buttons beep or light up when you enter the code? If not, it’s likely a power issue (related to the batteries). If they do, but the lock doesn’t disengage, the issue might be mechanical or with the internal electronics.
  • Check for Obstructions: Ensure nothing obstructs the bolt from retracting into the lock. This could be paint, debris, or a misaligned strike plate.

Schlage FE595 blinking red light

If your Schlage FE595 is flashing red and won’t open, it could be because:

  • You’re on the wrong user code. Please use the correct one and try again.
  • Low Battery or Battery dead: Please change the battery and try again.
  • Programming error: There was an error in the programming process; please try again.
  • You’re trying to use the wrong programming code. Please try again with your correct programming code; if you forget, reset and use your default.
  • Check to make sure that your Schlage FE595 unit isn’t locked. If it’s locked, unlock it before reaccessing the programming code.

Schlage FE595 Programming Code Not Working

If your Schlage FE595 programming code is not working when you try to program your lock, here are some tips:

  • The wrong programming code was entered: If a user cannot get past the first step of programming their door lock, it could be because they entered incorrectly. If this happens, please use the correct programming code or reset it to the default one. Double-check that you’re entering the correct programming code.
  • Keypad Response: When you enter the programming code, does the keypad beep or light up? If not, it might be a power issue or a problem with the keypad.
  • Factory Reset: If you cannot access the lock with the programming code, you might consider performing a factory reset. This will erase all user codes and return the lock to its default settings, including the default programming code. Refer to the user manual for instructions on performing a factory reset.

Lost Programming Code

If you’ve lost your Schlage FE595’s programming code and can’t find it anywhere, don’t worry—now you need to reset your Schlage lock without programming code and use your default programming code.

The default programming code is located at the front of your user manual or on the back of the keypad assembly.

Check out how to reset the Schlage FE595 lock:  How to reset a Schlage keypad door lock?

Now you have finished lock resetting, please use the default programming code to set a new programming code:

  • Enter your programming code and wait for the “Schlage Button,” which shows three orange Lights +3 beeps.
  • Press the “Schlage Button” until the “Schlage Button” turns blue.
  • Press “3” and wait for Schlage Button 3 Orange Lights +3 Beeps,
  • Enter the New Programming Code(six-digit numbers), then wait for the “Schlage Button” to show 3 Orange Lights +3 Beeps
  • Enter the same new programming code again.
  • Success! Now the “Schlage Button” shows 1 Green Light + Long Beep.

If your Schlage programming code is not working, read this article to learn more: Schlage Programming Code Not Working: What Do You Need To Do? 

Schlage FE595 won’t open after accepting a user code

If your Schlage FE595 doesn’t open after accepting a user code, try these troubleshooting steps:

  • Is the door lock completely unlocked? If so, lock it again before attempting to enter your programming code.
  • Is the deadbolt in the unlocked position? With an exterior view of your door, can you see that both parts of the deadbolt have fully retracted into their housing and are flush with the side frame around the door knob and handle?
  • If not, pull out on either part (the bottom will push up while the top pulls down) until they’re both fully extended from their housings. This is a regular operation and should be done before unlocking or locking any deadbolts as part of this process.
  • Are all components (keypad & door knob/handle) connected properly via wiring harnesses inside the unit casing? Check for loose connections at ends where wires come into contact with metal contacts inside unit casing; also check for frayed wires where exposed copper strands may touch housing components like screws or brackets holding them together.”

Can’t Change The Programming Code On Schlage FE595

If you can’t change the programming code on your Schlage lock, This problem occurs when you want to change the code but accidentally enter a wrong number sequence.

Follow the steps to troubleshoot:

  • You are using the wrong programming code when you enter the program model.
  • Your programming steps are not correct.
  • Your new programming code is different when you enter twice new code.
  • You enter the Four Numbers user code as programming code;
  • Please note that the Schlage FE595 programming code is six numbers, and the user code is four digits.

Suppose all the above tips can not help you solve the problem. You can troubleshoot this by factory resetting your lock, automatically restoring all its settings to their factory defaults.

Can’t Change The 4 Digit Code On Schlage Lock FE595

Please note: Schlage FE595 lock can not change your four-digit code; it only allows you to delete it and add a new four-digit user code.

To learn how to change the code on Schlage Lock, please refer to the following” Schlage FE595 programming” instructions.

If you have more Schlage problems and want to know how to troubleshoot, please check this article:

Schlage FE595 handle not working

If the handle on your Schlage FE595 isn’t working, there could be several reasons. Here are some troubleshooting steps and solutions:

  • Door and Frame Alignment: If the door and frame are misaligned, the latch can be pressured, making it difficult or impossible to turn the handle. Ensure the door is properly aligned with the frame.
  • Check for Obstructions: Ensure nothing obstructs the latch from retracting, such as paint, debris, or a misaligned strike plate.
  • Inspect the Handle Mechanism: If you’re comfortable, remove the lock from the door and inspect the internal mechanisms. Look for signs of wear, damage, or foreign objects that might prevent the handle from operating.
  • Lubricate the Lock: Over time, the internal mechanisms of a lock can become dry or gummed up. Use a graphite-based lubricant (specifically designed for locks) to lubricate the internal parts. This can help free up any stuck components.
  • Handle Spring: The handle might have an internal spring mechanism that ensures it returns to its neutral position. The handle might not operate correctly if this spring is broken or misaligned.

Schlage FE595 thumbturn not working

If the thumbturn on your Schlage FE595 isn’t working, Here are some troubleshooting steps to help you identify and potentially resolve the problem:

  • Door and Frame Alignment: If the door and frame are misaligned, the bolt can be pressed, making it difficult or impossible to turn the thumbturn. Ensure the door is properly aligned with the frame.
  • Check for Obstructions: Ensure nothing obstructs the bolt from extending or retracting, such as paint, debris, or a misaligned strike plate.
  • Inspect the Lock Mechanism: If you’re comfortable, remove the lock from the door and inspect the internal mechanisms. Look for signs of wear, damage, or foreign objects that might prevent the thumbturn from operating.
  • Lubricate the Lock: Over time, the internal mechanisms of a lock can become dry or gummed up. Use a graphite-based lubricant (specifically designed for locks) to lubricate the internal parts. This can help free up any stuck components.
  • Check the Tailpiece: The tailpiece is the part of the lock that connects the thumbturn to the bolt mechanism. The thumbturn won’t operate the bolt if it’s broken or misaligned. Ensure the tailpiece is correctly aligned and not damaged.

If you cannot resolve the issue yourself or are uncomfortable disassembling the lock, consider seeking assistance from a professional locksmith. They can provide expert advice and service to ensure your lock functions correctly.

Schlage FE595 won’t lock with the key.

There could be several reasons why your Schlage FE595 doesn’t lock using the key. Here are some troubleshooting steps to help you identify and potentially resolve the problem:

  • Correct Key: First and foremost, ensure you’re using the correct key. If you have multiple keys or locks, it’s easy to mix them up.
  • Inspect the Key: Look for signs of wear, bending, or damage on the key. A worn or damaged key might not engage the pins inside the lock correctly.
  • Key Insertion: Ensure the key is fully inserted into the keyway. Sometimes, debris or obstructions inside the keyway can prevent the key from going all the way in.
  • Turn the Key Both Ways: Try turning the key clockwise and counterclockwise. It’s possible that the lock is already in the locked position, and you’re trying to lock it further.
  • Lubricate the Lock: Over time, the internal mechanisms of a lock can become dry or gummed up. Use a graphite-based lubricant (specifically designed for locks) to lubricate the keyway. Insert the key a few times to distribute the lubricant.
  • Check Door Alignment: If the door and frame are misaligned, it can pressure the bolt, making it difficult to turn the key. Ensure the door is properly aligned with the frame.
  • Inspect the Lock Mechanism: If you’re comfortable, remove the lock from the door and inspect the internal mechanisms. Look for signs of wear, damage, or foreign objects.
  • Check for Obstructions: Ensure nothing obstructs the bolt from extending or retracting, such as paint, debris, or a misaligned strike plate.

Schlage FE595 factory reset

A quick factory reset may fix the problem if you’re having trouble opening your Schlage FE595 deadbolt.

  1. Disconnect the battery.
  2. Press the Schlage button and then release.
  3. The following steps must occur within 10 seconds: Reconnect the battery. The Schlage button or indicator light will light green for one second. Then, press and hold the Schlage button until it lights green and the lock beeps.
  4. Try entering one of the default User Codes. If it does not unlock the Schlage lock, start over at step 2.

Once done, you can change the existing code to a personalized number.

Schlage FE595 manual

Here are some Schlage FE595 smart lock manuals for your reference:

Conclusion

Schlage has been making locks for over a hundred years, so it’s no surprise that they are one of the most popular brands. However, we hope this Schlage FE595 troubleshooting guide will help you solve almost all Schlage FE595 problems so you can make your Schlage FE595 get back to work.

If you need more help, please contact ShineACS Locks anytime; we are here and would love to help you.

Vincent Zhu

Vincent Zhu Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time.

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