Our Hornbill smart lock will not lock. It attempts to move and begins beeping after 2 or 3 attempts. This is a new issue; the lock had previously been working fine. The batteries changed, and still having the issue.
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When your Hornbill smart lock is not locking, tries to move a few times, and then starts beeping, this could be due to several factors like a mechanical obstruction, misalignment, or a software issue. It’s good that you’ve already ruled out the low battery as a potential cause. Let’s try the following steps:
Remember, it’s important to maintain the proper functioning of your lock to ensure the security of your home. If you cannot resolve the issue, you might need to consider getting a professional locksmith involved.
For more Hornbill smart lock problems and troubleshooting, please check this article: Hornbill Smart Lock Troubleshooting: Step by Step Guide.
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