Onity door lock stays open after closing the door. Anyone can open it outside without a key card

Suppose your Onity door lock remains unlocked and can be opened from outside without a key just by turning the handle down, even after closing the door. In that case, it indicates a potential issue with the lock mechanism or the lock’s programming. Here are some steps you can take to troubleshoot and resolve the issue:

1. Check the Lock’s Physical Mechanism: Inspect the latch and bolt of the lock to ensure they are engaging properly with the strike plate on the door frame. If they are not aligning correctly, the door may not secure properly. Check for any visible signs of damage or wear affecting the lock’s functionality.
2. Adjust the Strike Plate: The strike plate on the door frame is sometimes misaligned, preventing the latch from securing properly. Adjusting the strike plate to align with the latch might solve the problem.
3. Examine the Door Alignment: Ensure the door is hanging correctly and not sagging or misaligned. A misaligned door can prevent the lock from engaging properly.
4. Check the Lock’s Programming: If your Onity lock is programmable, ensure that it hasn’t been inadvertently set to a passage or office mode, which would allow it to remain unlocked. Use the lock’s programming device or system to check and modify the lock settings if necessary.
5. Test with Different Key Cards: If the lock is RFID or card-operated, test it with different key cards to rule out an issue with a specific card.
6. Battery Check: Low battery power can sometimes cause electronic locks to malfunction. Replace the batteries with new ones and test the lock again.
7. Seek Professional Assistance: If the problem persists and you cannot diagnose or fix the issue, consider calling a professional locksmith or contacting Onity’s customer support for assistance.

Remember, promptly addressing lock issues is crucial for your property’s security. If you are not comfortable performing these steps, it’s advisable to seek professional help.

For more Onity lock problems and troubleshooting, please check this article: Onity Locks Troubleshooting: Professional Step-by-Step Guide.