How to change Simplisafe smart lock battery?

Changing the battery in a SimpliSafe Smart Lock is relatively straightforward. Here’s a general step-by-step guide on how to do it:

1. Prepare the Replacement Batteries: The SimpliSafe Smart Lock typically uses AA batteries. Ensure you have the correct number of fresh batteries before you start the replacement process.
2. Access the Battery Compartment:
   • On the interior part of the lock, locate the battery compartment. It’s usually at the bottom of the lock.
   • Depending on the design, there might be a cover or latch that you need to open or slide to access the batteries.
3. Remove the Old Batteries: Carefully remove the old batteries from the compartment. Note the orientation of the batteries as you remove them so you can insert the new ones in the same way.
4. Insert the New Batteries: Place the new AA batteries into the compartment, ensuring they are oriented correctly according to the polarity indicators (+ and -) inside the battery compartment.
5. Close the Battery Compartment: Once the batteries are securely placed, close the battery compartment cover or latch.
6. Test the Lock: After replacing the batteries, it’s a good idea to test the lock to ensure it’s functioning correctly. Try locking and unlocking it using the keypad or the SimpliSafe app.
7. Dispose of the Old Batteries Properly: Don’t throw old batteries in the regular trash. Instead, recycle or dispose of them at a designated battery disposal facility.

If you encounter any issues or the lock doesn’t seem to work correctly after the battery replacement, consult the user manual or contact SimpliSafe’s customer support for assistance.

If your SimpliSafe Smart Lock’s batteries have died and you’re locked out, a physical key is the only way you can use it. Access and then replace the batteries:

Use the Physical Key:

• Even though the SimpliSafe Smart Lock provides keyless entry, the exterior deadbolt remains unchanged. This means you should still be able to use your traditional key to unlock the door from the outside.
• If you don’t have your key, you might need to call a locksmith or use another entrance to your home if available.

Preventative Measures for the Future:

• To avoid this situation in the future, regularly check the battery level of your smart lock. The SimpliSafe system should notify you when the batteries are running low, so replace them promptly when you receive a low battery alert.
• Always keep a physical key in a secure and accessible location, like in your wallet, purse, or with a trusted neighbor or family member.

For more SimpliSafe smart lock problems and troubleshooting, please check this article: SimpliSafe Smart Lock Troubleshooting: Step by Step Guide.