Signstek Door Lock Troubleshooting: A Complete Solving Guide

Signstek Door Lock Troubleshooting: A Complete Solving Guide

In this Signstek door lock troubleshooting article, we’ll show solutions for troubleshooting common problems with Signstek door lock so you can get back on track quickly!

Last Updated on August 29, 2023 by Vincent Zhu

Upgrading Your Door Locks Now

Signstek Door Lock Troubleshooting: A Complete Solving Guide 3

Upgrade your door locks if you can not solve the problem with our troubleshooting guide.

Try our smart keyless door locks for convenience without any changes when installation.

Upgrading Your Door Locks Now

A door lock is a device that secures the entrance to your home. You must choose a high-quality electronic door lock to keep your family safe and secure.

The Signstek door locks are some of the most popular door locking systems in use today, and they come in many different styles, so you can customize them to fit your needs perfectly.

In this article, we’ll show you how these locks work and give our top tips for troubleshooting common problems with them so you can get back on track quickly!

The most common Signstek door lock problems and troubleshooting

Signstek is a good device that has been on the market for quite some time. Despite the popularity and usefulness of this product, it may still have some problems from time to time. Here, we will discuss some of the most common issues people have with their door locks, along with ways you can fix them if they occur:

The Signstek door lock is not locking

Signstek door lock is not locking

How do you know if your Signstek door lock is locking? You can check by unlocking it and then trying to open the door with a key.

  • Make sure that the battery in your Signstek door lock has enough power. If not, replace it with a new one.
  • If the deadbolt turns and unlocks, your problem is probably not mechanical. If it doesn’t move, try applying pressure to the face of the lock while attempting to turn it with a key. If this works, your problem may be due to misalignment or binding in one or more components within your Signstek door lock assembly.
  • Try double-checking that all screws are properly fastened and tightened before concluding there’s something wrong with how you installed it.

Please note that ShineACS Locks is just writing the Signstek door lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. If you can’t finally solve your problem with our article content, please get in touch with the Official aftermarket.

If you can not solve the problem with the above steps, upgrading or replacing your existing home locks may be time. Explore our premium keyless door locks for convenience and peace of mind. Say goodbye to lock-related hassle and hello to a modern security solution.

The Signstek door lock won’t open.

The Signstek door lock won't open

Your Signstek door lock will not open when you press the button.

  • First, check the batteries in the door locks. If the Signstek door locks battery is dead, replace batteries with new ones.
  • Maybe you enter the wrong user code.
  • You have forgotten your user code; now, you can try using the emergency key to unlock it and reset the code.
  • Check that no red light is flashing on your keypad (this indicates an error). If there is no red light and it still won’t open, go through these steps:
  • Is any object in between your door’s frame preventing it from closing? Remove any objects that may be blocking its path. If there are no obstructions in front of the lock, check for anything behind it.
  • Ensure the lever is set to “unlock” and not “lock.” If it’s on “lock,” you won’t be able to open the door with a key.

Cannot add user code to Signstek door lock:

Cannot add user code to signstek door lock

  • The second user code entered did not match the first one; Enter the correct user code and confirm consistency.
  • You had to Add more than nine sets of code; now, please delete the unnecessary code and add a new one.
  • The first four digits are the same as the programming code; ensure the new user code differs from the first four.
  • The new user code is not four digits in length; The new user code must be four digits in length.

Cannot change programming code on Signstek door lock:

Cannot change programming code on signstek door lock

Enter the wrong existing programming code, or the new code entered did not match the new one. Enter the correct programming code and confirm the consistency.

The first four digits are the same as the user code; ensure the first four digits of the new programming code are different from the user code.

The new programming code is not six digits in length; the programming code must be six digits long.

You can turn the handle even if you enter the wrong code and #

The One-touch locking function is enabled; now, please Turn off the One-touch locking function.

The Signstek door lock keypad light cannot be activated

The signstek door lock keypad light cannot be activated

  • If no batteries are installed, or the batteries are dead or reverse positive and negative poles of batteries, please Install 4 AM alkaline batteries (1.5V). Change the batteries when the low-battery alarm is on.
  • The wire is disconnected; Disassemble the inside lock and check whether the wire is well connected.
  • Continuously enter the wrong user code more than five times; wait for 1 minute and then enter the correct code.

Signstek door locks battery dead in a few days.

  • The batteries are not 4 AM alkaline (1.5V) or misuse the old batteries with a new one. Make sure the batteries are new 4 AM alkaline batteries (1.5V)

Signstek door lock manual

The Signstek Door Lock Manual is an important part of your door lock. It has the instructions and knowledge needed to help you with any issues you may encounter while using the product. You can find it here:

Signstek customer service

Signstek Door Lock Troubleshooting: A Complete Solving Guide 4

If you have any questions or concerns about your Signstek door lock, you can try the following customer service method:

  • Signstek support email: [email protected]
  • Signstek FAQ center: https://www.signstek.com/pages/faqs
  • Signstek website: https://www.signstek.com/

FAQs About Signstek Door Lock Troubleshooting

What are Signstek door locks

We have the answers if you’ve ever wondered what a Signstek door lock is and how it works. A Signstek door lock is an electronic locking system used on doors to secure and prevent unauthorized access. It’s a great way to secure your home or business, especially if you need an alternative to traditional keyed locks.

Signstek door locks are designed for residential homes, offices, and other commercial buildings. They keep intruders out of your house with advanced features such as PIN codes (in addition to keys).

Signstek door locks are inexpensive and easy to install. Using the Signstek app to program your lock is quick, easy, and intuitive.

Signstek door locks advantages

  • Affordable: Signstek door locks are very affordable, which means you can easily get them installed and put them to use.
  • Easy to install: Unlike other brands of door locks with complicated installation processes, Signstek keyless door lock installation is a breeze. The manual comes with step-by-step instructions on how to do this, so even if you’ve never installed one before, there’s no reason why it should be difficult for you. Some users have even found that their kids were able to install these!
  • Easy to use: Once installed properly, these locks are also very easy for everyone in your family or office space (including pets) to use. Even children will not be able to mess around with these because they cannot be unlocked from the outside unless someone inside enters their code first.
  • Secure: The Signstek door lock is very secure and will not be easy for anyone to break into. It comes with advanced technology that ensures only registered users can unlock the door. This means that even if someone manages to break through your front door, they will not be able to get inside without knowing the password or code.

The most common models of Signstek door locks are the ST-668, PT-R0S00, and YL-99. These door locks are designed for commercial and residential use.

The common models of Signstek door locks

  • Signstek ST-668 – The ST-668 is an Electronic Keypad Door Handle With Smart Lock Deadbolt and can be used for both residential and commercial doors. It comes with a touchscreen electronic and keyless door handle that features a touchscreen keypad, emergency mechanical key, anti-peep password, interchangeable door handles, mute function, stay unlocked function, and waterproof function.
  • Signstek PT-R0S00 – The PT-R0S00 is an electronic push button lock that unlocks when you press a button on your door handle; this model also has an auto rekey feature to change your code easily if you need to.
  • Signstek YL-99 – This keypad electronic door knob with digital lock and passcode provides one master code and nine user codes. And you can set the password up to 15 digits, suitable for offices, houses, and apartments. What is the best? You don’t have to go with the keys on you.

Signstek door lock installation

If you’d like to see how to install a Signstek door lock in person, we have an instructional video right here!

Signstek Door Lock Installation Instructions

The Signstek keypad door lock programming includes a lot of operations, such as adding user codes, deleting user codes and changing programming codes, etc.

Signstek keypad door lock programming

Please note for the Signstek keypad door lock:

  • Default Programming Code: 000000 ( PC must be six digits in length)
  • Default User Code: 1234 (UC must be four digits in length)
  • After setting the new user code, the default code will be invalid automatically. If you delete all user codes, the default code will be active.
  • Before programming, please activate the keypad by touching any key.
  • Only when the keypad light is on are the operations valid. If the keypad light is off, you need to reoperation

change the programming code on the Signstek keypad door lock

  • Enter the old or default six-digital programming code and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Press the “3” button and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Enter six new digital programming codes and press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep.
  • Reenter the new six digital programming codes again and press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep.

Now you have finished changing the programming code on the Signstek keypad door lock.

add a new four digital user coder on the Signstek keypad door lock

  • Enter your six digital programming codes and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Press the “1” button and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Enter a new four-digit user code and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Reenter the new four-digit user codes again and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Enter your six digital programming codes and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Press the “2” button and then press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep
  • Enter the unwanted user code and press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep.
  • Reenter the unwanted user code again and press the “#” button; wait for the “*” button to show 1 Green Light and 1 Long Beep.

For more Signstek door lock programming, please check the below video:

How to program Signstek door lock?

Signstek door lock reset

If you have a Signstek door lock and it is not working properly or has stopped working altogether, now you can try to reset this lock:

To factory your Signstek door lock:

  • Open and remove the battery cover.
  • Insert a pin into the hole next to the batteries for 5 seconds.
  • Five long beeps will indicate the re­storation is completed.

Author

  • Signstek Door Lock Troubleshooting: A Complete Solving Guide 5

    Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time.

Other Recommended Articles About Home Smart Lock