Why are Schlage locks not working after battery change?
There are many reasons why the Schlage lock is not working after the battery change. It can be the incorrect use of batteries or hardware problems that cause the lock to stop working.
- You insert the wrong batteries.
- You didn’t install batteries correctly.
- You used low-quality AA alkaline batteries
- the battery terminals and battery connector are dirty and bad
- The wire lose
- You mix insert old batteries and new batteries.
The Schlage keypad lock not working after battery change; how to fix it?
Now let’s analyze the common reasons why Schlage Keypad Lock is not working after battery change and how to fix it:
Make sure you are using the correct batteries
The first thing you should do when your Schlage Keypad Lock is not working after the battery change is to ensure that you use the correct type of battery. Different Schlage locks require different types of batteries.
- Schlage smart lock: Schlage Sense, Schlage Encode, and Schlage Connect smart locks use four alkaline AA batteries. If The Schlage smart lock is not working after the battery change, please check whether you are using four alkaline AA batteries.
- Schlage keypad deadbolt lock: Schlage Touch keyless BE365, BE375, BE367, FE575, FE595, BE369, and FE695 use one alkaline 9-volt battery. If the Schlage Touch keyless lock is not working after the battery change, please ensure you use one alkaline 9-volt battery.
Tip: Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9-volt battery for replacement.
Please note that ShineACS Locks is just writing the Schlage lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. If you can’t finally solve your problem with our article content, please get in touch with the Official aftermarket.
However, if you want to change your current home door lock, check our TTLOCK smart lock to help you manage your door more safely and conveniently with your phone.
Make sure you install batteries correctly.
If the keypad is not working after changing the batteries, you must check that you have installed the batteries correctly.
- When installing new AA batteries, ensure they are inserted with positive ends facing up.
- Also, make sure nothing is blocking the sensor on each side of your lockset, as this will prevent it from communicating with your Schlage Universal Remote Control Keypad. Remove any obstructions for your lock to communicate correctly with its remote control unit.
- Batteries have a positive (+) end and a negative (-) end. The positive end goes to the top, and the negative end goes to the bottom. If they’re reversed, this can cause severe damage to your lock’s internal circuitry and prevent it from functioning correctly.
Check the battery terminals and battery connectors.
Before we proceed, look at the battery terminals and connectors.
- Check if the battery terminals and connector are clean. If they are dirty, clean them with a soft brush or cloth. Please ensure they are not bent or cracked in any way that would prevent proper connection of the battery to its terminals and connector.
- If there is any corrosion or dirt on them, remove them with a soft cloth. Then, apply some WD-40 or other lubricant to the battery terminals and try turning the keypad lock again.
- Ensure there is no debris around these areas that could be causing an electrical short in your lock’s circuitry.
If that doesn’t work for you, there may be something wrong with your Schlage keypad door lock (which would require a locksmith or technician to fix).
Check the wiring
Make sure that there aren’t any loose connections or broken wires in your system, as this could also cause problems with your lock.
The wiring is an essential part of a lock; if it’s not connected correctly, you can have issues with it. You can check the wiring by turning off your power at the circuit breaker and checking that all your wires are correctly connected.
This can be done in under an hour if you have basic electrical knowledge and tools. You’ll need to remove the battery cover carefully without damaging it, then disconnect each of the wires from their respective terminals (they will be labeled).
Ensure that there are no frayed ends or loose connections before reconnecting them to restore power to your keypad door lock system. Once complete, snap your cover back on and test it out!
Don’t mix old and new batteries.
Ensure don’t mix old and new batteries, as this can damage them and cause problems. Also, remember never to use cheap replacement parts for expensive locks, as they won’t last long, if at all!
You will have to replace all four old batteries with four new AA batteries at once—but don’t mix old and new batteries in a single keypad lock!
Factory reset your lock.
Finally, resetting your Schlage keypad lock may be necessary if it continues to malfunction despite having fresh batteries installed. To do this:
Find Schlage support
If you have checked all of these things and still find that your keypad lock is not working after replacing its batteries, then it is likely that something else may be causing this problem (such as a faulty power supply). You should contact Schlage customer support for assistance.
How to open a Schlage lock with a dead battery?
Here are two ways to unlock your door if the Schlage lock is not working after the battery change
Use Emergency Jump to unlock your door.
For Schlage Touch keyless BE375 and FE695 smart locks with no keyhole, you can use Emergency Jump to open a Schlage lock with a dead battery.
The emergency battery jump start steps:
- Connect a new high-quality alkaline 9-volt battery to the contacts below the touchscreen keypad. Keep the battery connected to the jump start contacts as you unlock your door.
- Enter a User Code into the keypad.
- Rotate the lever to open the door
- Replace the dead battery with the new 9-volt battery.
Please note: Do not disconnect the battery before you open your door.
Emergency Key Override
For Schlage BE365, BE367, BE369, FE575, FE595, Schlage Sense, Schlage Encode, and Schlage Connect smart locks that have keyhole and Cylinder, use Emergency Key Override to open a Schlage lock with a dead battery, or when no valid User Code is known:
- Insert the key and rotate it to unlock, just like any lock.
- Then change the battery asap.
This lock may be rekeyed to match other locks in the residence. Contact a locksmith for assistance.
How to change battery in Schlage door lock?
To change the battery in Schlage Sense, Schlage Encode, and Schlage Connect door locks, use four alkaline AA batteries:
- Remove the inside cover or pull out the battery holder.
- Unsnap the battery connector,
- Remove the battery tray and replace old batteries with four high-quality alkaline AA batteries.
- Replace the battery tray with the batteries facing the door. Snap the battery connector to the tray and replace the cover.
How To Replace Batteries On Schlage Keypad Lock
To change the battery in Schlage Touch keyless BE365, BE375, BE367, FE575, FE595, BE369, and FE695 lock, use one alkaline 9-volt battery:
- Remove the inside cover or Unscrew the battery holder.
- Unsnap the battery connector
- Replace the old battery with a high-quality alkaline 9-volt battery
- Re-tuck wires so they will not be crimped. Replace the cover.