Hello, I have TTLock in my budget hotel, but I need to change the housekeeping code. All our locks have a housekeeper code to access the rooms, can you assist?
Our TTlock smart lock mechanism is not working; It won’t turn to open or close, just beeping. The TTlock App sends good data as it tries to open and close, but the physical mechanic won’t work.
I installed one of your TTlock door locks and the app and made an account, but the full menu to set up a fingerprint or passcode wasn't showing.
Why can I not make changes to my TTlock remotely? I am out of town and want to delete access to a user, but it gives me the error that I must be near the lock to make changes.
I have a problem with a TTlock electronic lock. The latch stopped working; it doesn't work with a fingerprint, a card, or the physical key by placing it underneath.
I have a problem with programming the RFID key fob to h10 ttlock. Does not accept cards.
I am having a problem with my TTlock. It unlocks by itself after we lock and locks after we unlock.
I installed the TTlock smart lock and we have checked and formatted it to open with a fingerprint and a code, but it will only open when the key is inserted and turned from the outside.
How are you? I have issues with the TTLock DL280 BT; one of the locks can't open and shut by hand. Can you help?
Is any way that TTlocks lock from the inside as well and won't open without app access/card or PIN.