Defiant Castle NS 3 lock can not be programmed to my own code
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I bought a defiant Castle NS 3 lock, but I can't put my own code, I do the steps, but my personal code is not saved; it continues to open with 1234
I removed the knob but cannot get the bolt out of the door jamb from the defiant lock
I removed the knob but cannot get the bolt out of the door jamb from the defiant lock
The Defiant Electronic Keypad Deadbolt bolt will retract but will not extend.
I have a Defiant Electronic Keypad Deadbolt #1001 392 551 with New batteries. The bolt will retract but will not extend. The internal mechanism is operating to unlock the bolt and makes the same sounds when asked to lock the bolt, but the bolt will not come out.
The defiant smart Wi-Fi deadbolt can not unlock from the keypad.
I just installed a defiant smart Wi-Fi deadbolt. I can lock and unlock from my phone. I can lock it from the inside or the thumb turn. But I can't unlock it from the keypad.do I have to program the keypad with a code?
Defiant entry door lock requires the key to be inserted horizontally to unlock rather than vertically
My Defiant entry door lock has the key orientation horizontal instead of vertical. It locks and unlocks just fine, but having to place the key sideways to unlock it is odd. Thank you!
Is Difient electronic deadbolts switching from the KW1 key way to the SC1 key way?
Hello, I have to master Defiant key locks occasionally at my job, and I can only use a KW1 key. I've recently seen Defiant electronic deadbolts in a black finish with an SC1 key. Is this only on the black finish models, or is Defiant switching to a different key?
The Defiant touchpad deadbolt does not work and the light does not come on
My Defiant touchpad deadbolt is not working. The touchpad does not respond the light does not come on. I changed the batteries. It still does not work; it was working when I first installed it. Not sure what to do.
How to reveal the handle direction for Defiant deadbolt smart locks?
I purchased 2 Defiant brand deadbolt smart locks from Home Depot the other day. Only the back door works correctly after installing both the front and back doors.I noticed the back door is left-side hinged, and the front door is right-hand.
My question is: is there any way to reveal the drive motor direction, or is there a specific model number for the left and right operations of the deadbolts?
The number 6 button of Defiant digital keyless deadbolt seems to be stuck, what to do?
I have a Defiant digital keyless deadbolt, and the button for the number 6 seems to be stuck (indented). It is the lock with a bezel that activates the bolt to lock and unlock.
Is there a fix or exchange available?
Setting up and resetting the Defiant Electronic deadbolt failed after installation.
I have installed the Defiant Electronic deadbolt. I cannot program and follow the video, which is not working. Press the lock button when the door locks manually and enter the default master PIN code. It does open the lock, but it does not lock it.